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🔧 Vehicle Maintenance & Care

This guide provides comprehensive information on maintaining your vehicle to ensure safety, reliability, and optimal performance for your ChainMove rentals.

Table of Contents​

Routine Maintenance​

Scheduled Service Intervals​

MileageService Required
5,000 miOil change, tire rotation
10,000 miOil change, cabin/engine air filters
30,000 miBrake inspection, fluid flush
60,000 miSpark plugs, timing belt
90,000 miMajor service, suspension check

Fluid Levels (Check Monthly)​

  • Engine oil
  • Coolant
  • Brake fluid
  • Power steering fluid
  • Windshield washer fluid
  • Transmission fluid

Tire Care​

  • Check pressure monthly (including spare)
  • Rotate every 5,000-7,500 miles
  • Check tread depth (minimum 2/32")
  • Look for uneven wear patterns
  • Balance and align as needed

Pre-Rental Checks​

24 Hours Before Rental​

  1. Exterior Inspection

    • Check for new dents or scratches
    • Ensure all lights are working
    • Verify tire condition and pressure
    • Check windshield for chips/cracks

  2. Interior Check

    • Clean and vacuum interior
    • Check all controls and features
    • Ensure entertainment system works
    • Remove personal items

  3. Documentation

    • Update mileage and fuel level
    • Take timestamped photos
    • Note any existing damage

Post-Rental Inspections​

Immediate Checks​

  1. Walk around the vehicle
  2. Check for new damage
  3. Note fuel level
  4. Check mileage
  5. Inspect interior condition

Cleaning Requirements​

  • Remove all trash
  • Vacuum floors and seats
  • Wipe down surfaces
  • Clean windows and mirrors
  • Air out the vehicle
  • Consider professional cleaning if needed

Handling Issues​

Common Problems & Solutions​

Flat Tire​

  1. Use the spare tire and jack
  2. Contact roadside assistance if needed
  3. Report in the app
  4. Get professional repair

Warning Lights​

  • Check the owner's manual
  • Note which lights are on
  • Contact support if needed
  • Get diagnostic check if persistent

Mechanical Issues​

  1. Stop driving if unsafe
  2. Contact support immediately
  3. Get professional assessment
  4. Keep all receipts for reimbursement

Accident Procedure​

  1. Ensure safety first
  2. Contact emergency services if needed
  3. Document the scene with photos
  4. Exchange information with other parties
  5. File a police report
  6. Contact ChainMove support
  7. Complete incident report in the app

Maintenance Records​

What to Track​

  • Date and mileage of service
  • Type of service performed
  • Parts replaced
  • Service provider information
  • Receipts and invoices
  • Warranty information

Digital Logbook​

  1. Use the ChainMove app to log maintenance
  2. Upload photos of receipts
  3. Set reminders for future service
  4. Track maintenance history

Seasonal Maintenance​

Winter Preparation​

  • Install winter tires
  • Check battery health
  • Test heating system
  • Keep emergency kit in trunk
  • Use winter-grade fluids

Summer Preparation​

  • Check A/C system
  • Test cooling system
  • Check tire pressure (hot weather affects it)
  • Inspect wiper blades
  • Check for coolant leaks

Professional Services​

  • ChainMove-certified mechanics
  • Authorized dealerships
  • 24/7 roadside assistance
  • Mobile repair services

Getting Reimbursed​

  1. Get pre-approval for non-emergency work
  2. Keep all receipts
  3. Submit claim in the app
  4. Allow 5-7 business days for processing

Best Practices​

Daily Maintenance​

  • Check fluid levels weekly
  • Keep the vehicle clean
  • Address warning lights immediately
  • Listen for unusual noises

Longevity Tips​

  • Follow manufacturer's maintenance schedule
  • Use recommended fuel and fluids
  • Avoid aggressive driving
  • Keep up with recalls

Need Help?​

For maintenance-related questions:

  • Email: support@chainmove.io
  • Phone: 1-800-CHAINMOVE (select option 3)
  • In-app support: Help > Vehicle Maintenance

Next Steps​

Last Updated: June 2025