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❓ Frequently Asked Questions

Find answers to the most common questions about ChainMove.

General Questions​

What is ChainMove?​

ChainMove is a decentralized vehicle financing platform that connects drivers who need vehicles with investors looking for alternative investment opportunities. Using blockchain technology, we create transparent, secure, and efficient vehicle financing solutions.

How does ChainMove work?​

  1. Drivers apply for vehicle financing through our platform
  2. Investors fund vehicle financing pools and earn returns
  3. Smart contracts handle payments, revenue distribution, and ownership transfers
  4. Blockchain technology ensures transparency and security

Is ChainMove available in my country?​

ChainMove is currently available in:

  • United States
  • Canada
  • United Kingdom
  • European Union countries
  • Australia

We're expanding to more countries regularly. Check our website for the latest updates.

For Drivers​

How do I qualify for vehicle financing?​

To qualify for vehicle financing, you need:

  • Valid driver's license
  • Proof of income
  • Credit score of 650 or higher
  • Clean driving record
  • Proof of insurance

What types of vehicles can I finance?​

We support financing for:

  • Personal vehicles (cars, SUVs, trucks)
  • Commercial vehicles (delivery vans, rideshare vehicles)
  • Specialty vehicles (luxury cars, electric vehicles)
  • Vehicles up to 15 years old

How are payments processed?​

Payments are processed automatically through smart contracts:

  • Monthly payments are deducted from your linked account
  • Payments are distributed to investors automatically
  • All transactions are recorded on the blockchain
  • You can track all payments in your dashboard

For Investors​

What returns can I expect?​

Returns vary based on the type of investment:

  • Standard vehicle loans: 8-15% APR
  • Lease-to-own contracts: 10-18% APR
  • Luxury vehicle financing: 12-20% APR
  • Diversified pools: 9-14% APR

Past performance does not guarantee future results.

What are the risks?​

Investment risks include:

  • Default risk if drivers stop making payments
  • Vehicle depreciation
  • Market volatility
  • Regulatory changes
  • Platform risk

How do I get paid?​

Returns are paid automatically:

  • Monthly payments from drivers are distributed to investors
  • Payments are processed via smart contracts
  • You can withdraw funds to your bank account or crypto wallet
  • All transactions are transparent and verifiable

Technical Questions​

What blockchain does ChainMove use?​

ChainMove is built on:

  • Primary: Ethereum blockchain
  • Layer 2: Polygon (Matic) for lower fees
  • Smart Contracts: Solidity-based contracts
  • Storage: IPFS for document storage

How secure is my data?​

Your data is protected by:

  • End-to-end encryption
  • Multi-signature wallets
  • Regular security audits
  • GDPR compliance
  • SOC 2 certification

Can I integrate with ChainMove?​

Yes! We offer:

  • RESTful API for all platform features
  • WebSocket API for real-time updates
  • Webhook support for notifications
  • SDKs for popular programming languages

Support​

How do I contact support?​

What are your support hours?​

  • Email Support: 24/7
  • Phone Support: Monday-Friday, 9 AM - 6 PM EST
  • Live Chat: Monday-Friday, 9 AM - 9 PM EST

How do I report a bug?​

  1. Check if the issue is already reported in our GitHub issues
  2. If not, create a new issue with:
    • Detailed description of the problem
    • Steps to reproduce
    • Screenshots if applicable
    • Your browser/device information

Don't see your question here? Contact our support team for assistance.