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📝 Creating Your Driver Account

Welcome to ChainMove! This guide will walk you through the process of creating and setting up your driver account.

Before You Begin​

Requirements​

  • Valid driver's license
  • Government-issued ID
  • Proof of address (utility bill, bank statement)
  • Bank account details for payouts
  • Valid email address
  • Mobile phone number

Supported Countries​

ChainMove is currently available in:

  • United States
  • Canada
  • United Kingdom
  • European Union countries
  • Australia
  • And more...

Step 1: Sign Up​

  1. Visit ChainMove Driver Portal
  2. Click on "Sign Up as a Driver"
  3. Enter your email address and create a strong password
  4. Click "Continue"

Step 2: Verify Your Email​

  1. Check your email for a verification link from ChainMove
  2. Click the verification link to confirm your email address
  3. You'll be redirected to complete your profile

Step 3: Complete Your Profile​

Personal Information​

  1. Enter your full legal name
  2. Date of birth
  3. Phone number
  4. Home address

Driver Information​

  1. Driver's license number
  2. License expiration date
  3. Upload a clear photo of your driver's license
  4. Take a selfie for identity verification

Vehicle Information​

  1. Vehicle make and model
  2. Year of manufacture
  3. License plate number
  4. Vehicle identification number (VIN)
  5. Upload vehicle registration
  6. Upload insurance documents

Step 4: Set Up Payment Method​

  1. Navigate to "Payment Methods"
  2. Choose your preferred payment method:
    • Bank transfer (ACH)
    • Direct deposit
    • PayPal
    • Other supported methods
  3. Enter your payment details
  4. Verify your payment method (small test deposit may be required)

Step 5: Complete Onboarding​

Background Check​

  1. Authorize the background check
  2. Provide any additional information if requested
  3. Wait for approval (typically 1-3 business days)

Vehicle Inspection​

  1. Schedule an inspection at a partner location
  2. Or complete a self-inspection with our app
  3. Upload required photos and documents

Final Review​

  1. Review all provided information
  2. Sign the driver agreement
  3. Accept the terms of service

Step 6: Get Started​

Once approved:

  1. Download the ChainMove Driver app
  2. Log in with your credentials
  3. Complete the in-app tutorial
  4. Set your availability
  5. Start accepting rides!

Common Issues​

Verification Delays​

  • Ensure all documents are clear and legible
  • Check that information matches your official documents
  • Contact support if verification takes more than 3 business days

Document Rejection​

  • Blurry or incomplete photos
  • Expired documents
  • Mismatched information
  • Poor lighting or glare

Account Access​

  • Use the "Forgot Password" feature if locked out
  • Contact support if you can't access your email
  • Enable two-factor authentication for added security

Tips for Success​

  1. Complete your profile 100%
  2. Upload high-quality photos
  3. Keep your documents up to date
  4. Set your availability in advance
  5. Maintain a high driver rating

Next Steps​

Need Help?​

Visit our Help Center or contact our support team:

Last Updated: June 2025